No Brasil, existe uma autarquia vinculada ao Ministério de Minas e Energia com a finalidade de regular e fiscalizar a produção, transmissão e comercialização de energia elétrica – ANEEL (Agência Nacional de Energia Elétrica).
Como órgão regulador, a ANEEL elabora resoluções; uma destas resoluções (RN nº414 de 09/09/10) conhecida como a “bíblia” do setor, estabelece condições gerais de fornecimento de energia elétrica.
O art. 119 da referida Resolução determina quinze itens obrigatórios que a fatura de energia elétrica deve apresentar; outros itens, não menos importantes – total de oito, também devem ser apresentados quando pertinentes.
O que já é difícil de entender em virtude da especificidade técnica, torna-se mais complicado pela quantidade de itens que são apresentados na conta. Se considerarmos o design das faturas, o desafio será maior. Ninguém entende o que é apresentado!
Pergunte ao responsável pelo pagamento da fatura de energia: os valores faturados estão corretos?
Dez em cada dez gestores responderão que não conseguem conferir com exatidão a fatura de energia.
Até mesmo consumidores cujas faturas estejam acima de R$500.000,00/mensais realizam a conferência com base em médias históricas ou critérios mais simples.
Poucos consumidores sabem que o medidor utilizado no faturamento possui uma saída que pode ser interligada a sistemas eletrônicos de propriedade do consumidor. Estes sistemas realizam a leitura dos valores medidos e apresentam um espelho da fatura antes da via emitida pela concessionária.
Vantagens: controle eficaz das despesas, conferência da fatura de energia e indicação de melhorias
futuras.
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